Introduction
Clear communication is one of the most important yet underrated skills in the business world. Since most of our communication is written, we often lose a big percentage of the core message. For this reason, business writing etiquette is more than just a style of writing, it is a code of communication and good communicators are key for the success of any business.
The skills learned in this course will increase your capacity to think more clearly, communicate more effectively and avoid common mistakes.
Objectives
Understand different types of documents.
Understand the characteristics of business writing.
Differentiate between business and other types of writing.
Recognize and avoid common spelling, stylistic and syntax.
Target audience
Top Management
Middle management
Program Details
Training Methodology
In class session
Case study
Exercises
Convert colloquial sayings into business writing
Is this professional or not?
Create a template
Orthography
Punctuation
Professionalism
Examples of good writing and bad writing
What is the value of presentation?
Abbreviations
No nos comic sans
Correct common mistakes.
Training Outcome
Adequately phrase the information in clear and simple writing.
Choose the correct type of writing for the relevant audience.
Create a unified template for future internal correspondences.
Outline
The importance of clear writing and unified style
Business writing vs. other types of writing
Types of business writing
Instructional Writing
Informational Writing
Transactional Writing
Persuasive Writing
How does the audience influence our choice of writing ?
Characteristics of business writing
Know your message
Write it clearly (Easy to scan)
Avoid jargon
L.O.T. — “bottom line on top.”
Revise, revise, revise
Important Dos and don’ts
International standards in business writing
Template
Duration
The training session is designed for 16 hrs of training over 2 Days
Each round with 20 participant
Delivery language
Presentation material in English or Arabic
Delivery in both Arabic and English
Prerequisites
Good command of English language
Prepared By