Effective Communication

Identify barriers to communication and ways to overcome them.
Understand the communication model.
Establish common ground with others and find a common ground.
Develop your non-verbal and para-verbal communication skills.
Use the STAR method to speak on the spot and the STAR/AR.
Listen actively and effectively and ask good questions.
Use appreciative inquiry as a communication tool.
Capably speak and network with others.
Use “I” message.
Describe the features of emotional intelligence.
Dynamic Behavior.